Flex Support is a perfect solution if you need to expand your support coverage but don’t have the ticket volume to justify full-time agents yet.
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Affordable services that evolve alongside your business.
Pay a low monthly subscription fee and get professional customer support when you need it.
Fully dedicated teams of 2-15 associates, hand picked to align with your brand and values.
Highly scalable teams with dedicated leadership, established SLA's and limitless potential.
Want to provide great customer support but don’t have the volume to require full-time team members?
Consider Flex—outsourcing for your exact needs.
✅ Pay by the hour
✅ Launch in one to two weeks
✅ Email, chat, SMS, or voice
✅ 24/7 coverage
We can quickly spin up highly trained customer service professionals with deep expertise in your industry to handle support 24/7 without a dip in quality.
Book a call with our solutions team to learn how we can help!
Our flexible support teams are designed to meet precisely your needs, and we’ll never lock you into a long-term contract.
Working with ParterHero unlocks economies of scale, so you can start with as few as one associate and keep costs low.
We have a truly global reach with remote employees in dozens of countries. We can support your customers 24/7 across email, live chat, SMS, or voice.
ParterHero associates are an extension of your team. They’re always on brand and prioritize delivering an amazing customer experience.
Flex teams are perfect for scaling up and down quickly, which makes them a great solution for companies with seasonality or burst periods. Schedule your hours however you’d like.
Too many BPOs provide low-quality service and force you into a long-term contract. PartnerHero is different. We know startups need flexibility. Our Flex Support option is billed hourly based on the amount of coverage you need and our standard contract is 30-day rolling.
With PartnerHero, you can get started fast, do more with less, and continue to grow your business.
