Meet the leader in Augmented AI

Instead of building another AI chat bot, we’ve built a full-stack Customer Service platform using Augmented AI that combines the most advanced AI technology with an outstanding global customer service team to ensure the highest quality customer outcomes.

To build the world’s best CX platform, you need the best-in-class AI and the best people. That's Augmented AI.

Augmented AI leads to more engaged CX

Phone, online chat, and email, with seamless escalation to Agents

It’s like having your best customer service reps available 24x7 across every channel in 50+ languages. So instead of deflecting customers, you’re engaging them in interactions that are effective and boost customer satisfaction.

Expert implementation and optimization that never stops working for you

It’s like having your best customer service reps available 24x7 across every channel in 50+ languages. So instead of deflecting customers, you’re engaging them in interactions that are effective and boost customer satisfaction.

Advanced voice-of-the-customer reporting and insights

A complete suite of tools for monitoring and improving the quality of interactions across all channels. Not only does this analysis ensure improved customer interactions over time, it also delivers powerful business insights around product improvements and customer returns.