Meet the leader in Augmented AI

Instead of building another AI chat bot, we’ve built a full-stack Customer Service platform using Augmented AI that combines the most advanced AI technology with an outstanding global customer service team to ensure the highest quality customer outcomes.

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Integration optimization
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Seamless handoff
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Easy implementation

To build the world’s best CX platform, you need the best-in-class AI and the best people. That's Augmented AI.

The definitive guide to Augmented AI

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Insights to scale your CX solution
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Secure Integrations with your existing stack

Understand the benefits, integration possibilities, and more with this definitive guide.

This is AI that won't leave customers frustrated

Phone, online chat, and email, with seamless escalation to Agents

It’s like having your best customer service reps available 24x7 across every channel in 50+ languages. So instead of deflecting customers, you’re engaging them in interactions that are effective and boost customer satisfaction.

70%+
Program optimization
Actionable Insights

A complete suite of tools for monitoring and improving the quality of interactions across all channels.

Expert implementation and optimization that never stops

The right implementation, data management, and AI-specific optimization  can make the difference between a successful AI implementation and a bad one. With our solution, you'll have trained professionals ensuring that your data, knowledge base, Helpdesk and more are working for you 100% of the time.